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FAQs

Ordered

We deliver in France within 2 working days. And internationally in 5 to 10 working days.

Free return from France within 14 days after receipt of the product. More information here: returns policy .

If you are not satisfied with your purchase, do not hesitate to contact our customer support who will assist you in your refund process.

Product

The experience is extremely immersive with music! Some of the Dream Machine sessions are associated with music, others with hypnotic audio accompaniments, and for the others, we let you choose your favorite music.

As with the sun, we avoid looking directly at it. even if the Dream Machine is much less luminous than the sun.
If you open your eyes during an experiment, the light intensity will just be very disturbing.
The Dream Machine experience is lived with your eyes closed, and what is certain is that the eyelids protect the eye very well from strong light intensity.

During the reading of a session, you can adjust the brightness via a slider which will help you find the most comfortable setting. Everyone has their own sensitivity, just like the choice of volume when listening to a song.

Guarantee

Two-year warranty.

Delivery

Delivery in 2-3 days for France

Returns

Reimbursement and returns free of charge from France.